Connect My AI
Plain-language setup help, quick checks, and support-ready diagnostics for the browser extension, desktop companion, account, and local AI connection.
The current Windows installer is not yet code-signed, so Microsoft Defender SmartScreen may call it an unrecognized app or show Unknown publisher. That warning means Windows cannot verify the publisher identity and the file has not built enough reputation; it is not, by itself, a malware-detection result.
Get-FileHash "C:\path\to\your\download.exe" -Algorithm SHA256 and compare the full value, character for character.SHA-256 identifies the exact installer bytes CMA published. A different value means it is not the tested release, even if the filename looks right. Microsoft explains that SmartScreen evaluates both publisher and file reputation.
Stop if the file came from anywhere other than the official CMA page, the SHA-256 does not match, the prompt describes a different app, or Windows Security or another antivirus reports malware or a potentially unwanted app rather than only saying the app is unrecognized. Delete that file and contact support.
Your organization may remove Run anyway. Do not disable Defender, SmartScreen, or company policy. If your organization permits browser-store extensions, use the official Chrome Web Store extension option, or ask your IT administrator to approve the exact CMA release and SHA-256. Support can help provide the official release details.
Click once and Connect My AI will check the pieces it can see from this browser. Nothing private is sent anywhere by this page.
Get a quick plain-English answer before opening a ticket. It uses safe diagnostics only if you choose to include them, and it will tell you when a human ticket is better.
Send us what happened and where you got stuck. Replies go through the Connect My AI support inbox.
Open the extension popup, sign in, accept terms, choose a permission style, and click Connect browser.
Install from the Connect My AI setup page or the download links in your account. If you are unsure which file to use, open a support ticket and we will point you to the right installer.
Open the desktop app when you need uploads, downloads, full-page screenshots, persistent profiles, or native approval windows.
If it says already running, use the existing tray icon or open the control window from the tray.
Choose Read only, Ask when needed, or Trust this session. Session trust or Extended access covers routine browser work without repeated prompts. Only the resolved final action that commits money always asks.
If a website asks for CAPTCHA or a human check, Connect My AI pauses the task, brings you to the tab, zooms in, highlights the likely check area, and waits. You complete the check yourself, then the task resumes after the page clears.
For websites that choose to integrate with us, Human Pass can provide a friendlier Connect My AI confirmation instead of another puzzle.
If a site signs you out, Connect My AI pauses, focuses the sign-in area, and lets your browser or password manager help. Passwords are not stored, logged, sent to the server, or shown to the AI.
Financial, payment, and trading sites stay especially cautious. Government, healthcare, and other sensitive sites may require direct manual sign-in or extra approval depending on your settings and the site.
The extension keeps a local snapshot of open tab URLs so browser restart tests can reopen missing pages without storing page contents or passwords.
Use Save current tabs before restart testing, then Restore saved tabs if the browser does not bring everything back. Signed-out sites use Sign-In Assist or your normal password manager.
ChatGPT on a phone or another approved cloud AI can send a request to your signed-in desktop browser. The phone app does not control mobile browser tabs, and the remote AI does not directly control your desktop tabs.
Your desktop extension receives signed browser actions and handles the website locally through your selected browser permission. Only the resolved final action that commits money always asks.
Some sites use rich text editors that ignore simple text changes. Connect My AI now uses stronger editor typing and verifies the text is visible before it reports success.
Ask when needed prompts for protected actions. Session trust or Extended access covers routine browser work, while the resolved final action that commits money always asks.
No. Human-verification checks are meant for the human user. Connect My AI detects them, pauses safely, zooms and highlights the right area, gives you one clear handoff window, and resumes after you finish.
No. Sign-In Assist focuses the login area and works with your browser or password manager. Optional one-time fill goes only into the matching site tab and is not saved or sent to Connect My AI servers.
Use Respect My Tabs in the extension popup. It saves tab URLs locally and can reopen missing tabs after a restart. Browser/password-manager sign-in remains separate.
Click the browser's Restore button. Connect My AI does not bypass browser recovery prompts. After the browser restores what it can, use Respect My Tabs to reopen anything missing.
Yes, once the remote connector is enabled and your desktop browser is signed in. The phone request lands in Connect My AI, then your desktop extension handles the browser work through the same approval rules as local requests.
Use the public setup/download path from Connect My AI, and avoid unofficial extension packages. If the browser asks for extra setup, support can walk you through it.
No. Your email is your username, and the product uses magic-link style access. Do not put passwords, card numbers, or secrets into support notes.
Use the diagnostic summary. It includes connection status, app status, and safe setup clues. It does not include page contents.